We all know an expert when we see one. Normally people will quickly recognise the difference between expertise and normal or ordinary performance in any domain. A description of expertise requires an inventory of what the expert knows, knows how to do, wants or intends to do, and what he or she does or achieves. Mind, knowledge, skill, and other cognitive concepts are analogous to gravity in physics or evolution in biology, understood in terms of their effects or functions, not by their material structure.
Our team set their own definition based on the above. Nothing less is acceptable.
Safety is generally interpreted as implying a real and significant impact on risk of death, injury or damage. In response to perceived risks many interventions may be proposed with engineering responses and regulation being two of the most common.
SocialCru Utilities have a challenge zero philosophy whereby regular audits, spot checks and self assessments ensure for a safe at work environment.
The definition of "quality" has changed over time, and even today some variance is found in how it is described. However, some commonality can still be found. The common element of the business definitions is that the quality of a product or service refers to the perception of the degree to which the product or service meets the customer's expectations.
Customer's expectations are therefore what we ask for... on every job. Our staff will take great pride in not only providing the best service, but also in recognition of their efforts. We will politely ask all of our customers for feedback so that we always strive for perfection and act on improvement.
Utility Services. Installations. Metering. Energy Savings. Procurement.